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Public Sector
Touchpoint
Touchpoint is the first and only journal dedicated to the practice of service design. Published by practitioners for practitioners, Touchpoint is essential reading for both newcomers and seasoned experts.
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Touchpoint
Jun 2, 2021
Combining Service and Systemic Design in Norway’s Public Sector
Service Design is currently dominated…
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135
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Service Design Network
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Touchpoint
Aug 15, 2019
Designing an Innovative Municipal Organisation
Using service design to enable city-wide innovation
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58
Service Design Network
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Touchpoint
Jan 25, 2019
Meet Anne Stenros
Chief Design Officer (CDO) of Helsinki, Anne sees the city as an organisation and…
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1
Service Design Network
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Touchpoint
Jan 25, 2019
An Iterative, Experience and Practice-led Approach to Measuring Impact
by Cat Drew
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24