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About 'Touchpoint'
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Tools For Design
Touchpoint
Touchpoint is the first and only journal dedicated to the practice of service design. Published by practitioners for practitioners, Touchpoint is essential reading for both newcomers and seasoned experts.
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Tools For Design
Service Design Network
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Touchpoint
Jan 29, 2019
Using a Service Ecosystem to Quickly Grasp Complexity
A unique visualisation to deliver insights right…
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137
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Service Design Network
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Touchpoint
Jan 29, 2019
Futures Thinking: A Mind-set, not a Method
Embedding futures thinking within design practices
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167
Service Design Network
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Touchpoint
Jan 29, 2019
Implementing Services Using the Transaction Pattern
How to retain the customer perspective when…
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56
Service Design Network
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Touchpoint
Jan 29, 2019
Meet the service designer: Simone Cicero
Creator of Platform Design Toolkit, and managing partner at…
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50
Service Design Network
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Touchpoint
Jan 29, 2019
Business Origami
A tool for designing complex service systems
by Rachel Jones and…
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21