About TP on CAI
This publication is about Conversational AI (CAI) broadly defined, from philosophical, research, business, technical, and practical perspectives. This includes natural language processing (NLP), machine learning (ML), human-computer interaction (HCI), information retrieval (IR), recommender systems, planning and reasoning, and other AI and computer science techniques as core components. It also looks outward to many engineering and business issues. I will list resources that I think are useful. I may also meander into related topics such as technology in general, AI research, software engineering best-practices, data science, history, and the future of business automation. I will probably add stories that are particularly relevant in an e-commerce setting because that is the world I currently live in and it is central to my personal interests in applying CAI.
Note that many of my stories/posts are not complete or polished. This is a work in progress and it is also for my own use. I will post something I think I will refer to in the future, even if no one else considers it useful or complete. Comments and feedback are always welcome.
By the way, I pronounce the acronym “CAI” as though it rhymes with “Hi!”.
The stories in this publication are all loosely related. Here is one way I might arrange them if I were to publish them as a physical book.
Contents
Motivating Conversational AI
- Why CAI is the Future of All Business
- Why CAI is the Future of Search
- CAI Value
- The Risks of Creating New CUIs
Understanding Conversational AI
- A History of NLP Breakthroughs
- CAI Terminology
- CAI Skills
- CAI Challenges and Solutions
- CAI Business Models
- CAI Businesses and Products
- CAI Experts
- CAI Conferences and Workshops
- Evaluation Tools for CAI
- CAI Datasets
- CAI Misinformation
Building Conversational AI
- Phases of Chatbot Engineering
- Chatbot Parts
- Dialog Management
- Flexible Dialog Management in Chatbots
- Chatbot Data
- Principles of Good AI Conversation
- How LaMDA Works
- How ChatGPT Works
Chatbot Frameworks
CAI in E-commerce
- [coming soon-ish]
Other Business and Engineering Considerations
Some Favorite Research Papers (but not all)
- Phrase-Based & Neural Unsupervised Machine Translation, by Facebook AI Research
- Deep Learning for Symbolic Mathematics, by Facebook AI Research
- Predicting Latent Structured Intents from Shopping Queries, by Google Shopping
Other Data Science Considerations
Join the CAI Dialog on Slack at cai-dialog.slack.com
