For a customer support-focused chabots, escalations and handovers are an important…
Web is still the de facto destination for live chat interactions between a brand and its customers. At…
There is a palpable excitement in the room as some of the finest minds in medical…
By now most people are familiar with chatbots. They’re these conversational…
Not everyone I meet in my daily life has heard about chatbots yet. That’s okay. But I’ve noticed that even those with professional experience or an understanding of AI/Virtual Assistants have some surprising misconceptions about certain points. Time to…
