Twyla AI

Tutorial: Easily integrating with data sources in a Twyla chatbot

Why Your Chatbot Should Be a Friend, Not a Salesperson.

6 Common misconceptions about chatbots

Not everyone I meet in my daily life has heard about chatbots yet. That’s okay. But I’ve noticed that even those with professional experience or an understanding of AI/Virtual Assistants have some surprising misconceptions about certain points. Time to…

How to Make ’em Laugh, Chatbot Style (+ 20 Jokes for Your Bot).

The Chatbot Market: Cutting Through the Noise

By now most people are familiar with chatbots. They’re these conversational…

What’s your Conversational Strategy?

Part of our bid to sell Conversation Design technology naturally involves making sense of…

40 Small Talk Questions Your Chatbot Needs To Know (And Why It Matters)

Hello or Hell-no? — Why Everything You Know About Chatbot Greetings is a Lie

Announcing Freshchat Python Client Library

For a customer support-focused chabots, escalations and handovers are an important…