You want me to do what?! I can’t draw

Fear is on top of everyone’s mind right now. I want to talk about a much less scary fear to…

Say Hello to Something Awesome — a design thinking exercise

(An exercise to help process and progress…

Cooking Dinner and Design Thinking, or; my father’s greatest “What if…” idea

A Prototype Should Not be a Minimum Viable Product

Teams looking to create and validate ideas may…

User confusion is real

User Acceptance Testing (UAT), User Testing, User Research, Quality Assurance (QA) Testing, oh my! So many terms — it’s…

Personas are only as good as the research behind them

Picture this, it’s a bright, sunny day and you are in the kickoff meeting for a new project. There are lots of unknowns. Everyone on the team is feeling excited, confused, afraid, energized. The team is unsure where to begin. Someone…

How and Why Remote Work Works

Given the current situation around the globe, you may be reading many…

How to meet like a pro without saying a word

Have you heard of a brainstorm? The odds are pretty good…

Make your meetings work for you instead of you working for your meetings

When it gets really bad, I…

The counterintuitive power of going sideways

As a kid, I spent most of my summers at the New Jersey shore, in a town called…