UXDI 11 ATX

Observing Service Design

Downtown Austin has seen a surge of electric-powered scooters and startups looking to monetize them. After the launch of Lime and Bird during SXSW 2018, it was difficult to miss them scattered around. I was reminded of Stanley Kubrick’s 2001: A Space Odyssey.

My PayPal pal

It’s an odd thing to think about: the amount of interaction I have with service design, but never really thought about. It’s even harder to think about the last time I encountered a service design experience that was noteworthy.

Tour de Frog

Environments in UX are vast, and getting an opportunity to dip our toes in as visitors in vital to our experience. My General Assembly cohort recently visited the offices of Frog Design.

I was already familiar with the company after a visit to a mixer the company held during…

Beginning of an Improved E-Commerce Flow

I wanted to tackle an issue I’ve observed on many websites for purchasing computers, the desire to be able to figure out what capabilities I need as I’m browsing through my options. Rather than having to open a new screen to google how much storage or what…

UX Design and Data Visualization

We have been looking at the topic of data visualization this week in my UX design immersive course at General Assembly. We have been tasked with finding a web page that uses data visualization and then providing a review of that page. For this assignment I have chosen to…

Numbers don’t lie

The Sarasota Herald-Tribune investigative series “Bias on the Bench” identifies a problem in the legal system — a problem defined by…

Charting a Ninja Eagle on Stilts

Who doesn’t love a good chart about animal behavior? Better yet, a chart that shows the striking capabilities of a predator. Within a BBC article titled “The most powerful punches and kicks of all time” is a list of punches and kicks by animals ranging from the Peacock…

WWP: Wholesome, Charismatic, but never Glamorous

For designing a pet adoption/matchmaking site, developing a brand is a little bit like walking in a ravine. If brands are the collective understanding of how our audience perceives us, we need to traverse this ravine managing the very serious…

Lessons learned from evaluating a UX portfolio

The amount of digital engagement required to be a UX designer is astounding. The hardest part for me has been what I’ll call the social engagement side, which ranges from looking into people on LinkedIn to viewing portfolio after portfolio as I’m…