Machine Learning Confidence Scores — All You Need to Know as a Conversation Designer

The Difference Between Entities and Slots: A Definitive Answer

Conversation designers are often…

Designing Accessible Chatbots: An Introduction

Learn how to use inclusive conversation design to make…

5 Tests To Audit And Improve The Accessibility Of Your Chatbot

APIs — All You Need To Know As A Conversation Designer

Therapy Bots: Making Mental Healthcare more accessible with Conversational AI

Hey Spotify, What Can I Ask You?

A quick guide on what features are available with the new “Hey…

Speech synthesis and paralanguage: Experiments in affective computing

Selecting the Right Conversation Design Course

Your guide to choosing a course that will fit your…

Alumni Spotlight: Summer Zhang (Canada 🇨🇦)

Foundations in Conversational Experience Design (FCxD)…