Don’t Fuck Up the Culture

On Monday, October 21, 2013, I sent this letter to our entire team at Airbnb. I have decided to publish this in…

Why Should We Support the Idea of an Unconditional Basic Income?

An answer to a growing question of…

28 Clever Under the Radar Growth Hack Examples

We all know about the Paypal, Hotmail, and Airbnb…

Whiteboard and the Coding Interview

Why is coding without a keyboard helpful.

How To Do Work

8 strategies to follow when you need to get your shit together and actually accomplish…

How I Do UX

After 20 passionate years on the job, I have only three words of advice.

Two Different Mindsets

Or why engineers and business people speak different languages.

Performance Reviews: The Corporate Jedi Mind Trick

A Real Discussion on Baseline Ratings In Corporate…

3 User Onboarding Hacks You Aren’t Using

Email, push notification, and text message tricks to onboard…