關於聊天機器人你不可不知的 5 件事
機器人的普及正加速來臨,尤其在內容重複性高、資訊容易被複製的領域,例如客服應答、抽獎文回覆等場景,導入聊天機器人 (Chatbot) 再適合不過了。然而,企業對於 Chatbot 仍容易產生誤解。
Chatbot 究竟是什麼?
![](https://cdn-images-1.medium.com/max/882/1*t1_aRj3RWn05F4dJz24uMg.jpeg)
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