In any business, the customer is regarded as the king, that’s why companies must go out…
Customer service, if done right, can help draw positive feedback from clients and significantly improve a company’s revenue. However, failure to meet satisfactory levels of customer service can easily upset consumers and may bring…
These were the top 10 stories published by Customer Service and Customer Experience in 2015. You can also dive into monthly archives for 2015 by using the calendar at the top of this page.