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Top Stories published by CXinnovations in March of 2019
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2019
March
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Lilian Guenu
in
CXinnovations
Mar 22, 2019
Managing peaks with Amazon Connect
Focus on the customer experience
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222
Guillaume Voisine
in
CXinnovations
Mar 28, 2019
Conversational UX for chatbots
An overview of essential discourse patterns, part 2
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148
February 2019
April 2019
About
CXinnovations
A blog about delivering the best customer experience in omnichannel contact center projects and solutions, speech and conversational technologies, A.I., chatbots, etc.
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Tags
Bots
Contextual
Dialogue
Conversational UI
Chatbots
Amazon Lex
Amazon Lambda
Amazon Connect
Amazon Web Services
Bots
Editors
Yves Normandin
Charlotte Dab
Stéphane Séguin
Chantal Desrosiers
Bernard Prince
Nu Echo
Writers
Yves Normandin
Pascal Deschênes
Jean-Philippe Gariépy
Guillaume Voisine
Linda Thibault
Florian Parga
Alexandre D'Hersin
Jeremy Parent
Chantal Desrosiers
David Morand
Karine Dery
Laurence Dupont