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Top Stories published by CXinnovations in December of 2019
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2019
December
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Jean-Philippe Gariépy
in
CXinnovations
Dec 12, 2019
Natural Language Call Steering: Your Gateway to Conversational Automation
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2
Yves Normandin
in
CXinnovations
Dec 11, 2019
Chatbots, Voicebots, IVA, IVR: Sorting through the confusion · Nu Echo
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1
November 2019
About
CXinnovations
A blog about delivering the best customer experience in omnichannel contact center projects and solutions, speech and conversational technologies, A.I., chatbots, etc.
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Tags
Voice Assistant
Conversational AI
Ivr
Voicebots
Chatbots
Contact Center
Nlu
Conversational
Ivr
Artificial Intelligence
Editors
Yves Normandin
Charlotte Dab
Stéphane Séguin
Chantal Desrosiers
Bernard Prince
Nu Echo
Writers
Yves Normandin
Pascal Deschênes
Jean-Philippe Gariépy
Guillaume Voisine
Linda Thibault
Florian Parga
Alexandre D'Hersin
Jeremy Parent
Chantal Desrosiers
David Morand
Karine Dery
Laurence Dupont