Don’t measure your customer success team based on how fast they close “tickets”. Find a way to measure the perceived outcome of the tickets for the customer.
I discovered this from a comment in a forum. Everyone involved in marketing, surveys, websites, sales, et. al should just heed these words.
Afterward, ask yourself how options may be helping or hurting your approach to growing the market share of your products or…
That’s a pretty powerful title, right?
This is Kia, from Delware North, who works at Applebees in Richmond Airport. She did…
On a recent trip, I was confronted with a strange situation at the airport.
Redefining social selling through the combination of Sales Navigator and Dynamics. — Jeff Weiner, LinkedIn CEO