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Top Stories published by Gnatta in September of 2018
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2018
September
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Emma Martins
in
Gnatta
Sep 4, 2018
Average Handle Time: Should We Still be Focusing on It?
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Emma Martins
in
Gnatta
Sep 11, 2018
AI as a Buzzword: Is all the Hype Worth it?
Let’s talk about artificial intelligence. Is AI overhyped…
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August 2018
November 2018
About
Gnatta
We believe in engagement and live by the mantra that every customer, whether your first or your millionth, deserves a voice.
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Tags
Customer Experience
Robots
Automation
Customer Service
Artificial Intelligence
Productivity
Customer Experience
Average Handle Time
Customer Service
Editors
Rob Mead
Jack Barmby
Deepa Khatri
Emma Martins
Tom Nicholson
Writers
Jon Ratcliffe