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Top Stories published by Hovgaard’s notebook in 2014
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2014
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Erlend T. Hovgaard
in
Hovgaard’s notebook
Apr 7, 2014
Service design that gives you an enduring edge
It’s time to advance from service design focused on sheer customer orientation and simplification. Only unique brand experiences can build long-lasting…
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2013
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Hovgaard’s notebook
Irregular musings from a business designer
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Strategy
Design Thinking
Service Design
Customer Experience
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Erlend T. Hovgaard