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the KeyReply blog
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Lee Hwee
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KeyReply
Nov 27, 2019
Using Chatbots to Advance Your Brand Voice
Now that you’ve gotten the green light from your management to go ahead with your…
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Lee Hwee
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KeyReply
Nov 18, 2019
From Inception to Implementation — The Process of Building an AI Chatbot
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Zoe Ang
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KeyReply
Nov 14, 2019
How to implement a Multilingual Chatbot?
Geographical diversification widens the market and…
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Zoe Ang
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KeyReply
Oct 31, 2019
The Chatbot 101 Glossary
From the makers of Chatbots. This glossary will help you to navigate in the…
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Zoe Ang
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KeyReply
Oct 24, 2019
Understanding Conversational User Interfaces
FAQ that shroud conversational user interfaces (CUI) like…
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Zoe Ang
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KeyReply
Oct 10, 2019
Customer Service today needs omni-channel support. How can contact centres keep up and improve their ROI?
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Zoe Ang
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KeyReply
Sep 26, 2019
E-commerce Marketplace’s Action Plan to Upscale in Southeast Asia
Southeast Asia’s booming market is…
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Zoe Ang
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KeyReply
Sep 18, 2019
The Market Adoption of Chatbot Solutions
In 1994, the first “Chatterbox” was developed. The Chatbot…
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Zoe Ang
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KeyReply
Aug 29, 2019
Am I chatting with a Human or an AI? How Live Agents Help With Chatbot Implementations
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Zoe Ang
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KeyReply
Aug 12, 2019
What can you automate?
HBR tips that businesses can use to make decision on which tasks to automate…
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