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Mac O’Clock
The best stories for Apple owners and enthusiasts
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Customer Service
Ace Loves Tech
in
Mac O’Clock
Dec 13, 2023
The Biggest Misconceptions About the Apple Store
People have surprising ideas about how it all works
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85
4 responses
George “Ace” Acevedo
in
Mac O’Clock
Aug 4, 2023
How To Avoid a Long Genius Bar Appointment
Why waste everyone’s time?
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84
1 response
Edmilson Designer
in
Mac O’Clock
Jun 27, 2021
Does Apple Care About Its Customers?
Companies should be made for the customers, not the customers…
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Adrian Istani
in
Mac O’Clock
Jul 26, 2020
What Claiming Airpods warranty tells me about Outsourcing: Apple Store Singapore vs Authorized Service Centers
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56
Colin Shaw
in
Mac O’Clock
Apr 3, 2020
How Apple Uses Psychology to Develop Outstanding Experiences
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50
