7 Things You Need To Stop Doing To Be More Productive, Backed By Science

Work Hard, Work Smart

How to get a busy person to respond to your email

5 rules for good email etiquette

How to Work with Designers

A Cheat Sheet for Engineers and PMs

McDonald’s Theory

I use a trick with co-workers when we’re trying to decide where to eat for lunch and no one has any ideas. I recommend McDonald’s.

An interesting thing happens. Everyone unanimously agrees that we can’t possibly go to McDonald’s, and better lunch suggestions emerge…

Build a Trustworthy Design Process

About four years ago, the arrival of three new grads from the University of Washington—Drew Hamlin…

Tell a four-word story.

Forget the elevator pitch. You only get four words.

Super Normal

Innovation often starts with the ordinary.

Secrets of Monetizing a Medium Blog

The monetization of Medium isn’t in ads, but in stories and here’s…

Teens aren’t abandoning “social.” They’re just using the word correctly. 

Advertisers are perplexed and a little angst-y.

I know this, because I work in advertising. Wait. Don’t stop reading because I admitted that. This isn’t about advertising. It…

A Simple Guide to Saying No

If you’re like me, you have an itch to say yes to every opportunity. Want to meet over coffee to chat about…