This week, a very senior UK government official told me that better digital services present a…
Another well-informed person publicly called out the lack of digital skills working in government this week. Yvonne Gallagher, the NAO’s Director of Digital Value for Money, concluded that:
Ministers decide. That’s pretty much the UK’s constitution, if you’ve only got…
‘Why can’t we do x?’ ‘It’s complicated.’
Big organisations and government departments are palaces of entropy. Both spend a lot of energy on the corporate equivalent of scrambling egg; writing clever policies, building IT systems, signing…
- this is an expansion of a piece published by “Ethos”, the Singapore Civil Service College journal: http://bit.ly/1sqXgYv
Government in Singapore experienced several transformative shifts since independence in…
I’ve lost count of how long I’ve been working for HMRC on creating their digital services. It’s not that big a number. It’s early double digits of weeks. Maybe eleven. I don’t know exactly how long.
