I was listening to a Recode Media podcast episode with guest Paddy Cosgrove, the…
Context is critical for social activity. When at work (remote or physical) the vast majority of social activity is around and about the work people do. Knowing this, the work and work process are the ideal starting place for more strategic advancement of a social…
I stood at the front of the room as people filed out. My latest presentation just ended in solid applause. I disconnected my…
The larger a company grows the more distant it becomes. I think this reality has driven much of the activity behind Digital Transformation efforts, defined as creating greater efficiency and increased customer intimacy through technology… or simply what a small company/start-up naturally does. I’ve…
Both James and I have been blogging for years, presenting for years, engaging on social media for years so you’d think writing our book would be easy. It’s not.
We set out to write a practical, conversational, usable book in Social By…
The jig is up.
For over a decade we’ve watched as Social connection and collaboration in…
Reducing Friction in Work Starts with Psychology and Sociology Not Technology
Companies are always seeking ways to reduce friction in work. Doing so saves time and ultimately reduces costs and increases profits. And although process change and new technology certainly help, the biggest barriers are the ones in human…
One of our goals at Sense & Respond Press is to create a vital conversation across communities in business, technology, and innovation. Since these are fields…
