Unlock honest feedback from your employees with this one word

Consider using this one word in your…

Screenshot? Ugh, you’re doing it wrong!

A proper sharing feature has been part of iOS for years. It has a consistent, system-level UI that’s available from most any app with anything worth sharing and yet no one seems to use it. Well, no one but us geeks, right? Everyone else just takes…

Web 3.0

Whatever happened to Web 3.0? What was it? Did it ever happen? I’ve seen multiple attempts at definitions. Things about artificial intelligence. The semantic web. Social networks.

One thing I remember about Web 2.0 was that 37signals (the original company behind Basecamp) was labeled as…

Don’t accelerate your startup

Selling 7% of a mere startup idea for tens of thousands of dollars, mentorship from Silicon Valley royalty…

New in Basecamp 3: Message Types

One of the best ways to improve a product is to look at hacks and workarounds your customers have come up with, understand the why behind the how, and then figure out how to turn those little innovations into full-blown features so everyone can benefit from them.

Give 40, Take 0

A manager’s job is to protect their team’s time and attention.

Companies love to protect. They protect their brand with trademarks, their data and trade secrets with rules and policies, and their money with budgets, CFOs, and…

Ditch the elevator pitch

If there’s true interest, there’s no rush — take your time to listen first and explain second

Unnecessary Qualifiers

Present without apologies