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Slalom Customer Insight
Fresh perspectives to understand and engage your customers
User Experience
Brand Awareness
Customer Service
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Andi Bell
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Slalom Customer Insight
Jul 24
Mastering the art of problem validation for successful product-market fit
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15
Josh Buchholtz
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Slalom Customer Insight
Aug 30, 2023
The Future of Experience: Real Examples from CX Leaders
Advancements with generative AI and LLMs are reigniting focus on customer experience, ease, and satisfaction.
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Byron Czopek
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Slalom Customer Insight
Oct 11, 2022
When to Huddle in Slack
A guide to Slack’s new calling feature in a crowded video conferencing market.
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10
Slalom Customer Insight Team
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Slalom Customer Insight
Jun 25, 2020
Five emerging customer strategy trends to watch in Q3 and Q4
We look at what trends are emerging and…
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Sophie Shrimpton
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Slalom Customer Insight
Oct 12, 2020
Unlock masterful service design blueprints
Service design blueprints provide the foundation to meet…
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91
Kristy LaPlante-Jodoin
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Slalom Customer Insight
Aug 10, 2022
Compliant Data Sharing Enables Swift Decision Making for Retail
Introducing a new way to supplement
…
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20
Slalom Customer Insight Team
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Slalom Customer Insight
May 20, 2020
Three best practices to help you pivot your marketing strategy
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Slalom Customer Insight Team
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Slalom Customer Insight
Jan 8, 2020
Design for a new decade: The best stories about customer experience, strategy, and design from 2019
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23
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Slalom
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Slalom Customer Insight
Oct 12, 2023
The Future of Customer Experience Will Be Inclusive
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Slalom Customer Insight Team
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Slalom Customer Insight
Nov 23, 2020
Holi-daze: Delivering for e-commerce customers in an unpredictable holiday season
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Fresh perspectives to understand and engage your customers
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