After some more chin-stroking on the design process for voice interfaces, I’ve realised something else that’s different compared to designing for screens.
In spending time thinking about designing for voice and chat bots, I’ve come to the conclusion that while it’s a deep subject that you could easily dedicate an entire career to, it doesn’t have the breadth of skills needed to design for screens.
Here’s a warning sign about organisations that comes up again and again: why do good people leave?
Sometimes, you work on things that are perfectly useless, but give the general impression of utility. Perhaps we should call it ‘sporking’.
The zoom level at which you work at remains the most potent metaphor for planning and co-ordinating product work. I’ve…
In the past I’ve worked for organisations that actively seem to shun innovation or change. Whilst most…
Topography. Meta-UI. Real-estate… what I’ll attempt to describe is one of the most important lessons in interaction design: it’s the idea that a really successful interface may change as the user interacts, but there are meta areas that remain the same.
There is no moral neutrality in design. You cannot opt out of politics. We leave the footprint of our values in everything we create, despite any protestations to neutrality.
Designers love creating things so much, that we often would rather create…