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Go to the profile of Anindya Fitriyanti
Anindya Fitriyanti in Somia CX Thoughts

DiFi Indonesia Vol. 1: Digital Financial Discovery

Welcome to the DiFi Indonesia article series by Somia CX as part of the DiFi (Digital Finance) for All project commissioned by the Bill & Melinda Gates Foundation.

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Go to the profile of Ketut Sulistyawati
Ketut Sulistyawati in Somia CX Thoughts

IDI is not the answer for everything

Often times, in qualitative research we default our choice of research method to IDI or…

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Go to the profile of Andranisa Diastari
Andranisa Diastari in Somia CX Thoughts

Islamic bank: your companion in financial, social, and spiritual — from a thought to an idea

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Go to the profile of Kimora
Kimora in Somia CX Thoughts

Researching Complex Systems: Navigating around Inclusive Digital Finance

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Go to the profile of Michelle Natalie
Michelle Natalie in Somia CX Thoughts

A Guide to do Remote Design Research Synthesis

You’ve finished the in-depth interview with all of your respondents and have…

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Go to the profile of Kevin Tan
Kevin Tan in Somia CX Thoughts

So, what do you do?

A story how I try to explain my job as a UX Researcher to my parents. Martabak was…

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Go to the profile of Gilang Nur A'idi
Gilang Nur A'idi in Somia CX Thoughts

How Being an Intern at Somia CX Enlightens Me

Holla, so it’s been 2 months since my last day as an intern at Somia CX. I know…

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Go to the profile of Mahendra Gudhakesa
Mahendra Gudhakesa in Somia CX Thoughts

Take My Money! An early 2018 reflection on customer’s spending and the financial industry

The year 2017 has been an interesting year. I’ve managed to get my hands dirty in some financial-related products and provide guidance for various financial institutions. In…

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Go to the profile of Larissa Rena
Larissa Rena in Somia CX Thoughts

Think, Learn, Do at Service Design Hong Kong

It was an honour for me to be part of the first Service Design Hong Kong conference, where I could share a piece of my mind while learning from a cool bunch of inspiring people. The following is my recap of Day 1 sessions.

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Go to the profile of Somia CX
Somia CX in Somia CX Thoughts

The Myth of Happiness by Sonja Lyubomirsky

Have you ever wanted a thing so much but after you actually bought the thing the…

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Somia CX Thoughts
Somia CX Thoughts
thoughts, inspirations, learnings, ideas, and anything to do with experience design, innovation, customer experience, user experience, service design, and design thinking
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