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Somia CX Thoughts
thoughts, learnings, and inspirations around experience design
Systems Thinking in Design
DiFi for All
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Behind-the-Scenes: Tugging the Heartstrings with AI
Behind-the-Scenes: Tugging the Heartstrings with AI
Sharing our bloopers and our journey in this independent project by Somia Customer Experience
Chin
Sep 25
Mindfulness in Human-Centred Design: How Effective Is It?
Mindfulness in Human-Centred Design: How Effective Is It?
Embrace the winds of uncertainty with mindfulness.
Nayaka Aryadewi
Sep 8
Designing for Complex Systems: Uplifting Healthcare for The Nation
Designing for Complex Systems: Uplifting Healthcare for The Nation
A talk by Dave Airel Benson Mangindaan at Somia Conference Systems Thinking in Design on 8 Nov 2023 by Somia CX.
Kimora
Apr 28
DiFi Indonesia Vol. 3: Product Focus (Onboarding Steps)
DiFi Indonesia Vol. 3: Product Focus (Onboarding Steps)
Welcome to volume three of the DiFi Indonesia article series by Somia CX as part of the DiFi (Digital Finance) for All project commissioned…
Anindya Fitriyanti
Apr 23
DiFi Indonesia Vol. 2: Onboarding Approach
DiFi Indonesia Vol. 2: Onboarding Approach
Welcome to the second volume of the DiFi Indonesia article series by Somia CX as part of the DiFi (Digital Finance) for All project…
Anindya Fitriyanti
Apr 23
DiFi Indonesia Vol. 1: Digital Financial Discovery
DiFi Indonesia Vol. 1: Digital Financial Discovery
Welcome to the DiFi Indonesia article series by Somia CX as part of the DiFi (Digital Finance) for All project commissioned by the Bill &…
Anindya Fitriyanti
Apr 23
Researching Complex Systems: Navigating around Inclusive Digital Finance
Researching Complex Systems: Navigating around Inclusive Digital Finance
A talk by Anindya Fitriyanti and Rayi Harjani at Somia Conference Systems Thinking in Design on 8 Nov 2023 by Somia CX.
Kimora
Mar 19
Transect Walk for Research: What is It and How Did We Use It
Transect Walk for Research: What is It and How Did We Use It
Do you have a design research project on hand and would like to explore new methods? In this article, I will share our process of applying…
Anindya Fitriyanti
Mar 13
Designing The Invisible Interaction of Museum Collections
Designing The Invisible Interaction of Museum Collections
User experience designers usually design for something tangible or something we can see. We design digital interactions for websites and…
Ukasyah Qodratillah Ananda Putra
Mar 13
From Product to Systems: Effective Approach to Business Transformation
From Product to Systems: Effective Approach to Business Transformation
A talk by Radityo Susilo at Somia Conference Systems Thinking in Design on 8 Nov 2023 by Somia CX.
Kimora
Jan 31
“Say Aah!” — Behind the Scenes of SomiaCX Independent Project: Pediatric Dental Experience 🦷 🪥
“Say Aah!” — Behind the Scenes of SomiaCX Independent Project: Pediatric Dental Experience 🦷 🪥
In this article, I will share some stories and lessons learned from our independent project of 2023.
Chelsea Effendi
Jan 26
HCD Project is Not All About The Meat, Sometimes It’s About The Table Manners
HCD Project is Not All About The Meat, Sometimes It’s About The Table Manners
When we talk about how to run a successful human-centered design or UX project, practitioners usually focus on the content-related aspect…
Ukasyah Qodratillah Ananda Putra
Jan 25
Systems Thinking in Policy Making
Systems Thinking in Policy Making
A talk by Andhyta “Afu” Firselly Utami at Somia Conference Systems Thinking in Design on 8 Nov 2023 by Somia CX.
Kimora
Jan 17
Seeing the Invisible in Human Systems: A Lens into the Covert Dynamics of Organisations
Seeing the Invisible in Human Systems: A Lens into the Covert Dynamics of Organisations
A Talk by Tong Yee at Systems Thinking in Design on 8 Nov 2023 by Somia CX
Chin
Jan 9
Systems Thinking in Design 2023: Somia’s Compiled Key Takeaways
Systems Thinking in Design 2023: Somia’s Compiled Key Takeaways
Wow, a month has passed since our event happened! We have taken the last month to catchup on our sleep, to quickly reconvene with our…
Chin
Dec 19, 2023
Happenings in 2023 and how they may shape our future UX work
Happenings in 2023 and how they may shape our future UX work
Just when the pandemic transitioned to endemic, and we might thought that finally things were going back to normal, the world has proven us…
Ketut Sulistyawati
Dec 12, 2023
Systems Thinking in Design: Systems Innovation
Systems Thinking in Design: Systems Innovation
Welcome to the sixth article of Systems Thinking in Design, a publication by Somia CX! In the previous articles, we unpacked the whats…
Chin
Oct 18, 2023
Systems Thinking in Design: Shifting Our Mindsets
Systems Thinking in Design: Shifting Our Mindsets
How do we get started to adopt Systems Thinking to our work? Start by shifting our mindset. Here are 6 mindset to consider.
Ketut Sulistyawati
Oct 12, 2023
Systems Mapping Tools & Design Levers
Systems Mapping Tools & Design Levers
This article covers some systems mapping tools, leverage points and design levers that we can use to adopt systems thinking into our work.
Ketut Sulistyawati
Oct 12, 2023
To Design is To Listen
To Design is To Listen
Diving into design without genuinely understanding our users is like sailing without compass–a costly mistake.
Mateus Situmorang
Oct 12, 2023
A Framework to Embed Systems Thinking into Design Thinking Process
A Framework to Embed Systems Thinking into Design Thinking Process
How can we apply the systems thinking mindset and tools into our design thinking process and work?
Ketut Sulistyawati
Oct 9, 2023
Systems Thinking in Design: Why is it important? — Part 2
Systems Thinking in Design: Why is it important? — Part 2
See why this mindset gives us a new perspective in doing our design process.
Kara Andarini
Oct 5, 2023
Key takeaways from UXMC 2023 (20th Edition) in Zaragoza
Key takeaways from UXMC 2023 (20th Edition) in Zaragoza
First I had to admit that it was the first time I heard of Zaragoza, when it was announced where the UXMC 2023 will be held. I was…
Chin
Oct 5, 2023
Systems Thinking in Design: What is it? — Part 1
Systems Thinking in Design: What is it? — Part 1
Welcome to the first series of Somia CX Systems Thinking Publications.
Chelsea Effendi
Sep 26, 2023
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