The 21st Century Restaurant
Thinking on the (dis)connection between technology and eating.
Resy and the Restaurant Industry’s Technology Revolution
Resy and the Restaurant Industry’s Technology Revolution
Five years ago Resy was just a punchy upstart, injecting a laggard industry with jolt of innovation and energy. In June of 2014, three…
Why the Best Restaurants Are Obsessed with Knowing Their Guests
Why the Best Restaurants Are Obsessed with Knowing Their Guests
Guest Notes are important, but not for the reason you might think
The 9 Habits of Highly Effective Restaurants
The 9 Habits of Highly Effective Restaurants
When you spend a decade handicapping restaurants, trying to pick out the ones that are going to win before they do, some patterns emerge…
Magic: In Search of the Perfect Ratings System
Magic: In Search of the Perfect Ratings System
Why we have such a hard time codifying our favorite restaurants.
If Restaurants Are the Entertainment, They’re Going to Get a Lot More Expensive
If Restaurants Are the Entertainment, They’re Going to Get a Lot More Expensive