About
The Customer Service ZoneContribute to and learn from customer service experts on all aspects of customer service, from dealing with abusive customers to use of technology to add value for customers.
Note from the editor
Contribute to and learn from customer service experts on all aspects of customer service, from dealing with abusive customers to use of technology to add value for customers.
Editors
Robert Bacal
Author, Trainer, customer service, management, performance appraisal,leadership,difficult customers
Writers
Ivan Brewer
I have lived another life, a life seldom understood, nor properly seen. I have been in Restaurants, and this is a glimpse of my world.
Ted Bauer
Mostly write about work, leadership, friendship, masculinity, male infertility, and some other stuff along the way. It's a pleasure to be here.
Tony Shepherd
Tony Shepherd has worked as an actor, lawyer, speech writer, teacher, management consultant, communication specialist and negotiator http://www.shepherd.com.au/
