What is an Innovation Designer?

Innovation Design is a blend of 12 skills and competencies

3 Signals of “Innovation Theatre” to Watch Out For

I have been having a number of conversations lately that point to a common theme: we may be reaching peak innovation hype.

It made me wonder: if the critical practice of innovation in creating value and solving…

The Future of Work: A Human-Centered Design Challenge.

Beyond Buzzword: Innovation and Design Thinking

Fifty Shades of Teal: Why Teal is not for the faint of heart.

Building a Tool for Cultural Diagnosis

I’m a culture nerd. I love organizational dynamics, team dynamics, exploring patterns of behaviour and helping people shift those to achieve their goals. I love the complexity of it, the challenge of it, and the limitless ways in which organizations can enact…

Service Design Tools in Action: The Service Design Scorecard

A service design approach fuels the creation of products and services that resonate deeply with customers — when done well. With the lack of evidence and full certainty that ideas will work at the early stages of the journey…

A guide to setting up your innovation team for success