Building a Tool for Cultural Diagnosis

I’m a culture nerd. I love organizational dynamics, team dynamics, exploring patterns of behaviour and helping people shift those to achieve their goals. I love the complexity of it, the challenge of it, and the limitless ways in which organizations can enact…

A guide to setting up your innovation team for success

Culture Change: From buzzwords to reality

A client of ours is struggling with language. Important words have become buzzwords and…

I don’t always have to be right….

and neither do you

This Design Career: 4 Points of Gratitude

Most days I wake up feeling like today is going to be a great day. I can’t wait to…

Teams that innovate need more than talent and ideas

Leaders looking for teams to create and develop new value propositions, business models and service experiences for their customers often look for smart people with good ideas. We know from experience that talent and ideas are important…