Replacing The User Story With The Job Story

Too many assumptions are dangerous

Build a Trustworthy Design Process

About four years ago, the arrival of three new grads from the University of Washington—Drew Hamlin…

Designing Products That Scale

The design system and style guide behind Salesforce1

Which Features to build?

The hardest ongoing Challenge I face as Product Manager is to figure out…

Design: Seeing Without Thinking

Visual perception and pattern detection for designers

Android Wear UI Overview

Wearables are for geeks, it's a Fashionable Interface!

Good Design Isn’t About Being Clever

What I learned by breaking expectations.

How Diagrams Solve Problems

Three common problems that trip up your creative process, and how diagrams…

The Digital Metaphor

Skeumorphism is dead. Long live the Digital Metaphor

Content is Kebab

Three culinary metaphorical assumptions on designing a good interface