A comic treatment of a tragically broken process in journalism

I spend the bulk of my waking life thinking about the news industry and audience engagement. And there’s a particularly knotty issue I’ve been trying to unravel, put into words and expose.

Design Thinking and Journalism Go Together. Here’s How.

“Design Thinking” is a buzzword to some, undeniable logic to others, and a completely foreign concept to many. For those who’ve decided it’s all post-it notes and bullshit, skip this post. This is not a persuasion piece.

Give the audience what they want or what they need? There’s an even better question.

Two particular questions have been haunting newsrooms’ strategy conversations, causing severe moral dilemmas and destabilizing the industry. They are:

How to copy our great hiring process, step by step

What We Mean When We Talk About “Engagement”

When uttered outside of journalism circles, the word “engagement” means something fairly specific involving rings, love, wedding bells, commitment, and the like.

A new chapter for Hearken, a new chapter for me

7 things I never learned in journalism school

This article is the text of a presentation I gave at the Entrepreneurial Journalism Educators Summit at CUNY on July 15, 2016.

It’s a great honor to be speaking today to the very people who are preparing the next generation…

Don’t be an Askhole: Toward an ethical framework for engagement