Don’t be an Askhole: Toward an ethical framework for engagement

Looking for evidence that audience engagement helps newsrooms? Here you go.

The news industry does not…

Choosing journalism metrics that actually count (and are countable!)

Fluffy goals, unmeasurable metrics, and forgotten impacts, oh my! Here’s how we’re helping newsrooms fix that shit.

The journalism industry knows engagement is necessary to survive. Study: here are the barriers.

Public-powered journalism in practice

Hearken grew out of a project designed to answer listeners’ questions at WBEZ in Chicago…

The winners of Hearken’s 2018 Champions of Curiosity Awards

The best of the 1,700+ public-powered…

🗝 CLEF: A fund to help newsrooms become better at listening and engagement 👂🏽

Hearken Case Study: Don’t write off the skeptics! How one newsroom changed the dynamic with a long-time critic

Why I joined Hearken: Because community engagement requires a culture shift

How newsrooms across the U.S. are public-powering their 2018 elections coverage