什麼才是有效的「溝通力」?
我相信大部分的主管都認為自己的溝通協調能力很好,可是我在職場上見到真正厲害的卻不多。有本事說服團隊的認同、化解客戶的疑慮、扭轉對方的堅持,或者說服老闆採納創新的建議,這才是所謂的「溝通力」。
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