Top Stories published by Business Change and Business Process in January of 2011

A New Form of iPad Evil: Tech Journalists Who Can’t Write

How can The Gorillaz be part of the evil that is the iPad? By using everybody’s favorite tablet computer well, and then watching their music label and bad writing make them look bad.


“The Julien Smith Model” & Customer Service

One more run at the wisdom of Julien Smith: Our final “Julien Smith is brilliant” angle? Customer Service.

Last week I wrote about Julien Smith’s common-sense diet plan. Based on a few simple ideas, it’s a great place to start…

These were the top 10 stories published by Business Change and Business Process in January of 2011. You can also dive into daily archives for January of 2011 by using the calendar at the top of this page.

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