Last month, we attended the Customer Service Experience conference in Washington DC. This post is a recap of our key takeaways
Last month, we attended the Socialbakers Engage 2016 conference in Prague. There were ~1,200 people at the conference from 50+ nationalities. This post has a recap of our key takeaways on social customer care
Here is part 2 of our recap of last month’s Socialbakers Engage 2016 conference. Part 1 covered social customer care and part 2 focuses on social media marketing.