Top stories published by ConsumerAffairs for Brands in February of 2017 – Medium

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Top Stories published by ConsumerAffairs for Brands in February of 2017

Jessica Render in ConsumerAffairs for Brands

Are You Wrong About Reverse Mortgages?

Contributed by Steven Cooley, AVP of Digital Marketing, Finance of America Reverse, a…

Joshua Lee in ConsumerAffairs for Brands

7 Easy Ways to Leverage Customer Reviews in Your Marketing Efforts

Brent Sheik in ConsumerAffairs for Brands

Unhappy customers = opportunity

“Your most unhappy customers are your greatest source of learning.” -Bill Gates

Tranae Young in ConsumerAffairs for Brands

Why your customers are leaving.

It costs five times as much to attract a new customer than it does to keep an existing one. With this in…

Jessica Render in ConsumerAffairs for Brands

What’s the big deal with incentivized reviews?

With companies like Amazon making the move to ban incentivized reviews, the…

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Incentivized Reviews

Consumer Behavior

Reputation Management

Customer Reviews

Unhappy Customers

Customer Experience

Customer Service

Reputation Management

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ConsumerAffairs

Carrie Gardenhire

Square 2 Marketing

Andrew Shallcross