Convince & Convert

Customer Experience Calamity : Do You Treat Your Customers Like This?

On a scale of 1–10, how annoyed would you be about this?

Customer Experience Calamity: Do Not Do This In a Recession

On a scale of 1–10, how annoyed would you be about this?

The Top 9 Ways Meeting Planners Find Speakers

[They’re Not as Digital as You Might Think]

Meeting planners have spoken, and we listened.

“There’s riches in the niches.” ~Speaking Industry Adage

I Just Launched New Podcast About Professional Speakers and Storytelling

Statistics That Matter About The State of Work

We spend so much time working, but much of that time is not terribly productive.

New Research Reveals That Customer Experience Is STILL Underprioritized

Customer Experience is the Ultimate Marketing Tool