Customer Success

Achieving Outcomes

Brooke Goodbary in Customer Success

Jun 29, 2017

5 Customer Success Questions — Answered

The topics in this post are the most common Customer Success questions I’m asked by…

Nichole Elizabeth DeMeré in Customer Success

Mar 1, 2017

7 Essential Customer Success Metrics ft. Notion Data (@UseNotion)

Greg Daines in Customer Success

Aug 22, 2016

5 Surprisingly Simple Practices for Stellar Customer Success

These are the 5 concrete things anyone…

Nichole Elizabeth DeMeré in Customer Success

Aug 19, 2016

Customer Success Managers: Prove Your Worth and Get a Raise with Leading Indicators ft. @Wootric

1 response

Lincoln Murphy in Customer Success

May 7, 2016

The Value of Customer Onboarding

Proper onboarding isn’t done to prevent churn; it’s done to ensure the customer achieves their Desired…

Mihail Stoychev in Customer Success

Apr 12, 2016

Customer Retention Strategy: 10 Appealing Exit Popups with Discount Hooks

Leadware.io in Customer Success

Apr 12, 2016

Does Your Company Have a Customer Success Process?

James Carbary in Customer Success

Apr 6, 2016

How to Optimize Your Sales Process Using Customer Success

Customer success is when your customers achieve their desired outcomethrough their interactions with your company.

Based on the definition above, customer success sounds pretty valuable, doesn’t it? Yet…

Jay Nathan in Customer Success

Apr 2, 2016

Helping Customers Succeed

Transforming Customer Success into a client engagement power house.

Nichole Elizabeth DeMeré in Customer Success

Mar 29, 2016

40 Articles on SaaS Free Trials Distilled Down ft. Lincoln Murphy (@LincolnMurphy)

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Customer Success

Tips, stories, and strategies on Customer Success and getting your customers their desired outcomes.

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