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Design Management Office: The Framework

Design Management Office: The Framework

Process, People, and Projects.
Go to the profile of John Devanney
John Devanney
What the future of mass transit will look like

What the future of mass transit will look like

With the staggering amount of innovation going on in the world of autonomous vehicles (aka self-driving cars), we imagined scenarios where…
Go to the profile of Moment
Moment
Reimagining the future of patient recovery at home

Reimagining the future of patient recovery at home

Technology can help ease patient recovery at home following a hospital stay.
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Moment
Redefining Moment

Redefining Moment

The story behind Moment’s new identity.
Go to the profile of Jacob Pastrovich
Jacob Pastrovich
Five design principles for the connected home

Five design principles for the connected home

In 2016, there was an explosion in the connected home space. Thanks to the competition between Google and Amazon’s marquee in-home voice…
Go to the profile of Kaylee Schwitzer
Kaylee Schwitzer
Redesigning the Moment Extranet

Redesigning the Moment Extranet

Giving projects a place to call home.
Go to the profile of Taylor Poulos
Taylor Poulos
Banking with bots

Banking with bots

How conversational interfaces can solve real design problems in consumer finance products.
Go to the profile of Steven Bennett
Steven Bennett
R&D, investigations, and observations on a range of design topics that redefine what lies ahead.
R&D, investigations, and observations on a range of design topics that redefine what lies ahead.
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To achieve perfect type on the web, iron the pixels

To achieve perfect type on the web, iron the pixels

Taylor Poulos, a designer at Moment, is obsessed with getting it right, especially when it comes to designing for the web.
Go to the profile of Moment
Moment
Chatbots could help humans take advantage of their health benefits

Chatbots could help humans take advantage of their health benefits

Improving members’ understanding of insurance wellness offerings is just a conversation away.
Go to the profile of Anita Lee
Anita Lee
How retailers can take full advantage of VR

How retailers can take full advantage of VR

A new product journey that uses more-accessible platforms.
Go to the profile of Julie Morycz
Julie Morycz
The importance of observation

The importance of observation

A couple of years ago, Tommi Moilanen and I published this post on Moment’s blog, reflecting on a three-day ethnographic observation around…
Go to the profile of Steph Rymer
Steph Rymer
Moment at the Interaction 17 Conference in New York City

Moment at the Interaction 17 Conference in New York City

One of the world’s most renowned design conferences and events, Interaction 17, is around the corner (February 3–8, 2017) and this year, it…
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Moment
Avoiding autopilot

Avoiding autopilot

Three things a year-long print project reminded me about stepping out of my designer echo chamber.
Go to the profile of Pratima Mani
Pratima Mani
Peer is a finalist in the 2017 Interaction Awards!

Peer is a finalist in the 2017 Interaction Awards!

The 2017 Interaction Awards just announced that Peer is a finalist in the Engaging category! We’re very excited about the project as a…
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Moment
Testing the details with InformedUX

Testing the details with InformedUX

Whether it’s generative or evaluative, we do some form of user testing on just about every project we do. Most times, we’ve planned a round…
Go to the profile of Josh Lucas-Falk
Josh Lucas-Falk
Ben Shneiderman on improving healthcare with interactive visualization

Ben Shneiderman on improving healthcare with interactive visualization

We’re honored to have our work referenced by Ben Shneiderman in his article, “Improving Healthcare with Interactive Visualization” from…
Go to the profile of John Payne
John Payne
What I learned on my trip to the farm

What I learned on my trip to the farm

Traveling the world with ID presents some unique opportunities for reflection.
Go to the profile of Josh Lucas-Falk
Josh Lucas-Falk
Dyslexia and its role in preparing me to run Moment

Dyslexia and its role in preparing me to run Moment

Go to the profile of Brendan Reynolds
Brendan Reynolds
Compass: A concept in wearable technology for social environments

Compass: A concept in wearable technology for social environments

This post was originally published by Steven Bennett in 2013 on Moment’s website. Because it was written as part of one of our summer…
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Moment
Closing the distance between now and the future

Closing the distance between now and the future

New approaches for building systems empathy in design
Go to the profile of John Payne
John Payne
Three ways industrial designers are like UX designers

Three ways industrial designers are like UX designers

And three ways they’re different
Go to the profile of John Payne
John Payne
How to fake eye contact during video chats (and why it’s important)

How to fake eye contact during video chats (and why it’s important)

On a recent round of customer interviews, we hosted GoToMeeting sessions from the comfort of our team room instead of trekking around the…
Go to the profile of Alexa Curtis
Alexa Curtis
Five years on: Reflecting on design and Occupy Wall Street

Five years on: Reflecting on design and Occupy Wall Street

Five years ago this Saturday, the Occupy Wall Street protestors brought their tents, as the poster above declaimed. In the two short months…
Go to the profile of John Payne
John Payne
A method for every mission

A method for every mission

A primer on the digital product lifecycle and how it can inform your team’s research plan as you generate and evaluate design concepts.
Go to the profile of Alexa Curtis
Alexa Curtis
It’s not me, it’s you: Breaking up with your device

It’s not me, it’s you: Breaking up with your device

How writing a love/hate letter to a product can uncover what is and isn’t working.
Go to the profile of Andrew Gold
Andrew Gold
The power of theme: Storytelling without a user journey

The power of theme: Storytelling without a user journey

Recently, my coworker Steven and I led a workshop at the Service Experience Chicago conference. For those of you not familiar with the…
Go to the profile of Daniel Orbach
Daniel Orbach
What is “Research?”

What is “Research?”

Different disciplines need different inputs for successful, insightful work.
Go to the profile of Alexa Curtis
Alexa Curtis
Records for Life: Designing the Future of Health

Records for Life: Designing the Future of Health

With my first baby arriving any day now, I’ve been thinking about children’s health quite a bit. This project, which I wrote about on…
Go to the profile of Caroline Brown
Caroline Brown
Design Lessons from a Year in Agile

Design Lessons from a Year in Agile

(I wrote this last year on one of Moment’s other blogs — reposting here since it’s still true.)
Go to the profile of Josh Lucas-Falk
Josh Lucas-Falk
Introducing Peer—A Mixed Reality Educational Experience

Introducing Peer—A Mixed Reality Educational Experience

After three months of hard work, the Moment interns are proud to present Peer.
Go to the profile of Daniel Park
Daniel Park
The Spectrum of Reality

The Spectrum of Reality

Yes, it’s a spectrum for now…
Go to the profile of Ian Morrow
Ian Morrow
On (Not) Designing for Millennials

On (Not) Designing for Millennials

Moment designs a lot of digital products for clients, including products targeted toward millennials. Frequently, the organizations that…
Go to the profile of Josh Lucas-Falk
Josh Lucas-Falk
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