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GOV.Design
A collection of open stories on the realities of designing a digital government, shared by the people who work there.
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More efficient prototyping with the GOV.UK prototype kit: step by step
More efficient prototyping with the GOV.UK prototype kit: step by step
I’ve been using the GOV.UK prototype kit since 2016. Here’s my grab bag of tricks I’ve learned to make prototypes quickly and efficiently.
Vicky Teinaki
Mar 31, 2020
Not everything should be digital
Not everything should be digital
Yesterday, I experienced a research session with a group of people whose paper processes were going to be replaced by digital ones…
Charles Reynolds-Talbot
Mar 21, 2018
Government doesn’t have needs
Government doesn’t have needs
We need to stop talking about the needs of government; it doesn’t have any.
Charles Reynolds-Talbot
Mar 15, 2017
Fighting for transformation
Fighting for transformation
Combatting battle fatigue and staying resilient
Charles Reynolds-Talbot
Feb 1, 2018
Naming Teams and Services
Naming Teams and Services
I work as a content designer on services for the Department for Work and Pensions. As well as creating content for services, it’s part of…
Rebekah Barry
Sep 12, 2017
Demystifying the dark art of senior engagement
Demystifying the dark art of senior engagement
From my relatively short experience working in government, one of the most common things I hear colleagues talk about is the importance of…
Chris T
Feb 22, 2018
Metaphors we sticker by
Metaphors we sticker by
How I realised the value of mission badge-style stickers for teams… and how your team can make your own.
Vicky Teinaki
Oct 16, 2018
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Selling service design to not just stakeholders
Selling service design to not just stakeholders
The team has to be on board too
Andy Jones
Jul 21, 2018
Submit your story to GOV.Design
GOV.Design is an unofficial collection of open stories on the realities of designing a digital government, shared by the people who work…
Charles Reynolds-Talbot
Feb 27, 2018
How we design content in government
First published on 8 February 2017, https://insidegovuk.blog.gov.uk/2017/02/08/guest-post-sharing-some-user-centred-content-principles/
Melanie Cannon
Aug 18, 2017
Why diversity matters in product design
An important conversation is happening in government at the moment about diversity and inclusion. There are events happening that are…
Melanie Cannon
Jul 13, 2017
A different way of thinking about gender ‘diversity’
Today I spent the day in Leeds with a room full of women, discussing what we can do to encourage more women to work in digital and…
Melanie Cannon
Jun 20, 2017
Starting conversations about content design
Part of my job leading the Content Design team is to firmly establish content design as a valued profession at the Department for Work and…
Melanie Cannon
Mar 29, 2017
What I’ve learned about building a team
I joined Department for Work and Pensions a year ago. One of the things I’ve been focusing on this year is building a strong content design…
Melanie Cannon
Nov 4, 2016
Designing content for services (not channels)
As more government services become digital by default, the online section of a service becomes a key part of what people experience when…
Melanie Cannon
Aug 30, 2016
Let’s watch our language
As designers in government we prototype, test, learn and start again until our services are simple, clear and fast.
Melanie Cannon
Jul 22, 2016
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