Support as a Product and Me as a Product Manager

What is a project? Can a project have an infinite life — does it necessarily have to have an end date?

I’d argue there are a lot more similarities between Product and Support than differences. Many differences are…

Planning, Preparedness, and Being Totally, Completely, and Utterly Ready for Any and All Possibilities

The god of Efficiency

The god of efficiency. I’ve worshiped at this altar for years. You, likely, have also. Efficiency is good. It is valid and important, but it’s not the end. We can breed horses to be faster, but why not build a car instead?

Connectedness of Life

A friend of mine was chatting with me about fears and struggles in life — how these are a part of us, each and every day. Fear of loss of friendship, family, money, possessions, confidence —we have many fears. Struggles: we don’t see the way through, we don’t have enough, we can’t complete…

Reflections from High Output Management (book)

“You can’t be optimistic about the future until you have survived the crucible of change. The key to survival is to learn to add more value — and that ultimately is what this book is about.” — Andy Grove

Climbing Up the Next Ridge

For the past while I feel like I’ve been missing that big picture view. Sort of like on a hike when you climb up…

Book Review: Four Obsessions of an Extraordinary Executive

Disappointments Lead Us Into Deeper Depths

When disappointments strike, it’s often true what doesn’t kill you will make you…

Disney Does Not Disappoint

I spent two days at Disneyland recently and since I’ve been an annual pass holder twice now (several years ago…

Managing and Growing Your Best

We were tasked with how to solve this accounting issue. The problem of the problem is that it was a problem and not terribly exciting, but we did it because we knew if we did it well, doing it well would lead to good things.