The opportunities for innovation are already there.

Figuring out where there are opportunities for innovation is not about the management team having fancy strategic away days or pseudo-disruption workshops. It is about what is already happening on the edges: where customers intuitively have…

Scratch an itch

My office building is managed by factor which… could do better. If we have an issue the flow generally goes:

Notice an issue →
Email Factor to let them know about the issue →
Forget about it for 3 weeks →
See the issue again and get annoyed that it’s not been fixed →
Email…

Gen (WH)Y?

Last year, I watched a startup pitch for a six figure investment. Throughout their pitch they continued to stress: “Our product is for…

Commercial questions for developing high-growth products

A great product might not make a great business. Holding back on selling to customers can skew the ideas of what business a product is actually in.

The Importance of “No…”

The harsh reality of customers saying “No” to your product or service is very…

Learning through shipping

With Snapchat recently announcing an incredible IPO. I’m sure there are executives across the globe ordering teams…

The Culture is Everything

I recently saw this post floating around on LinkedIn and want to share some thoughts.