Archive of stories published by Pen | Bold Kiln Press

Why Taj is the best customer service company in the world

[First published on jitha.me. Check out my previous posts there.]

I stayed at a Taj Hotels property in Delhi a few weeks ago, for a conference. And I was blown away by the customer service there. Thinking…

These were the top 10 stories published by Pen | Bold Kiln Press; you can also dive into yearly archives: 2014, 2015, 2016, 2017, 2018, and 2020.