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Top Stories published by Sutherland Labs in December of 2016
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2016
December
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Sutherland Labs
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Sutherland Labs
Dec 19, 2016
Introducing Santa-as-a-Service (SaaS)
by Gemma Wisdom
’Twas the night before Xmas, when all…
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Sutherland Labs
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Sutherland Labs
Dec 8, 2016
Customer Journeys: Under promise, then over deliver
by Shauna Jin
This seems like a given. Even as a jaded new user of the app-of-the-day, I’m constantly surprised by moments where potentially…
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2
November 2016
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Sutherland Labs
Stories driven by curiosity to improve everyday experiences
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Tags
Customer Engagement
User Journey Mapping
Customer Experience
User Experience
Uber
Fiction
Design Thinking
AI
SaaS
Christmas
Editors
Sutherland Labs
Gemma Wisdom
Stephanie Spencer
Writers
Mark Brady
Gemma Wisdom
ANTON
mark brady