What does it mean to be “connected” in today’s digital world?

We’re better connected, but more alone…

Accelerating serendipity

Can you make happy accidents happen more often?

The Birth of the iPhone

Excerpt from ‘Jony Ive: The Genius Behind Apple’s Greatest Products’

How we tripled our revenue by adding one button

Or the secret of the “Unlock All” button

The Leverage of Being a Good Person

Relationships are leverage. If you give value to someone else first, you have leverage. It’s as…

10 brands having awesome social media conversations

These brands are having all the fun… 

These ten brands are not above a good conversation. They’re witty, helpful, and just plain brilliant in the way they interact and connect with…

I Failed All My Classes and that’s Why I’m Winning

In hindsight, the fact that I was considered a…

The budding Google-Facebook-Twitter war

Or, the tyranny of the ad tech plumbing

Breaking All The Rules on Social Media

Why the conventional wisdom about who wins at social media is…