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Customer Experience

Ascent Publication

Strive for happier. Join a community of storytellers documenting the climb to happiness and fulfillment.

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Customer Experience

Dmitry Sytnik in Ascent Publication

Why You Shouldn’t Focus Too Much On Negative Feedback From Users

Dennis Zdonov in Ascent Publication

Here’s The Easiest Way To Get The Best Customer Feedback

Heidi Zak in Ascent Publication

I Started My Company With One Goal In Mind. Here’s Why Data And Emotions Were Needed To Accomplish It

Marvin Marcano in Ascent Publication

Powerful Life Lessons from 12 Years in Customer Service

Joshua Poh in Ascent Publication

I’m Convinced Customer Service Is The New Marketing. Thank You Buffer

Chandler Walker in Ascent Publication

Communicating For The Ultimate Customer Experience

Lev Karasin in Ascent Publication

Complainers are gatekeepers of influence

I analyze complaints first because I want to see why people don’t like certain things…

Jesse Wilson in Ascent Publication

Going Digital: Industry 4.0 and beyond

The rise of digitisation