Three Exercises For Creating High Performing Teams

A great team can produce results beyond any one star performer. And we’ve seen in the sports world how a team of individual all-stars doesn’t always equal an all-star team. What makes a team effective? Why do some teams make one another…

A business within the business

A lot of problems in business could be solved if we could align the interests of employees and managers with owners. Is there a way to get everyone to act like owners? The…

Nine Pitfalls of Strategy Activation

Strategy activation is the missing link between strategy development and execution. Over 20+ years helping companies activate strategy, we’ve learned a thing or two about what helps people really live a strategy day to day. We’ve also seen companies stumble at the…

Why You Should Communicate with Your Employees Using Visuals

We’ve seen it: the CEO of a Global 2000 company at the whiteboard drawing stick figures and lines. Or the well-renowned leaders of a national logistics company doodling themselves as superheroes. For most organizations, these…

The DNA of Change

Eight Design Principles for Organizational Transformation

Ever wonder how some organizations adapt gracefully – or even thrive – in a changing environment while most others crack and buckle under the same conditions? We did too. And…

Process Problems Aren’t Just About Process

Most process problems in organizations today are about people, not machines, assembly lines, or just-in-time inventory strategy. To succeed, companies need to reach beyond traditional process improvement methods.
In most organizations today, where…

Stop Asking Consultants to Give You the Answer

Our clients are increasingly buried in work, and their schedules are always booked solid. As we work with them to understand their needs, they frequently ask…

How Abandoning Learning and Training Improved Learning Outcomes

The punchline: reframing learning design as experience design breaks through in the 70:20:10 world.

Creating Positive Change by Changing the Way You Think

“Liminal Thinking is the art of creating change…

Why You Failed to Execute Your Strategy (And What To Do About It)

Written by Cynthia Owens and Drew Mattison