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All Stories published by Touchpoint on January 29, 2019
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Service Design Network
in
Touchpoint
Jan 29, 2019
Futures Thinking: A Mind-set, not a Method
Embedding futures thinking within design practices
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167
Service Design Network
in
Touchpoint
Jan 29, 2019
Using a Service Ecosystem to Quickly Grasp Complexity
A unique visualisation to deliver insights right…
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137
1 response
Service Design Network
in
Touchpoint
Jan 29, 2019
Business Origami
A tool for designing complex service systems
by Rachel Jones and…
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21
Service Design Network
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Touchpoint
Jan 29, 2019
It Takes a Village
Service designing organisational change at BBVA
by
Mary Wharmby and…
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107
Service Design Network
in
Touchpoint
Jan 29, 2019
Implementing Services Using the Transaction Pattern
How to retain the customer perspective when…
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56
Service Design Network
in
Touchpoint
Jan 29, 2019
Taming Organisational Challenges in Service Design
As service designers, we could talk endlessly about…
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30
Service Design Network
in
Touchpoint
Jan 29, 2019
Lara Penin: Meet the service designer
For this issue of Touchpoint, Editor-in-Chief Jesse Grimes met…
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24
Service Design Network
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Touchpoint
Jan 29, 2019
Meet the service designer: Simone Cicero
Creator of Platform Design Toolkit, and managing partner at…
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50
Service Design Network
in
Touchpoint
Jan 29, 2019
Mind the Gap
Reflections on the SDN Global Conference in Madrid
by
Dennis Hambeukers…
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17
3 responses
Service Design Network
in
Touchpoint
Jan 29, 2019
Meet Robbie Bates
In his dual roles as Design Director and Business Director at London-based…
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1
January 25, 2019
About
Touchpoint
Touchpoint is the first and only journal dedicated to the practice of service design. Published by practitioners for practitioners, Touchpoint is essential reading for both newcomers and seasoned experts.
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