Field Research at Uber

Observing what people would never think to tell us

Designing the Uber Cash Experience

Designing magical experiences is a local effort.

My First 120 Days at Uber

I’ve been at Uber for four months. It’s been an exciting ride, and full of surprises. For example, I didn’t expect…

Designing a Partner-Centric Experience

An inside look at the process of redesigning the Uber Partner app from the ground up

This year, the Uber design team focused on bringing our simplicity-first philosophy to our…

#UberDesignx100

As we scale our design team exponentially, we’re constantly looking for ways to stay connected and inspired. Just one year ago, we fit in a single conference room. We all knew each other’s names, the ins and outs of each other’s projects (and lives), and the daily wins and struggles we each had as…

Design is different here. We come to work each day inspired by the future and eager to be a part of it.

Narrative Design

How I learned to stop playing charades and love design-driven storytelling.

A few years ago, I was illiterate.

Sure, I had a mastery of the English language. I’d accumulated a couple gold stamped diplomas and enough writerly jobs to prove it. But…